Trust is the foundation of our personal relationships and it is also the foundation for a good business relationship. Here are some ways to build trust in your organization. Trust is when one has confidence in what another is doing. In the workplace it is when management has confidence in their employees being able to perform a specific range of tasks according to their job description.

Mentoring is not an easy task. It is made even more challenging when dealing with the "difficult" employee. Here are the top 6 techniques for managing through the "difficult relationships" and coming out a winner when it's all over. Separate the employee from the situation. First of all, it is not the employee who is difficult, it is the situation. Separate the employee from...

Most of us have heard of these types of instruments before: Myers-Briggs (MBTI), Social Styles, DISC, Colors, etc. There are many of these type tools available. And most of us have taken at least one of these over the years, perhaps as a part of a college course, or in our jobs at work. Usually our response is something like, "yea, that’s pretty much like me" and then we leave the...

So what makes a vision successful? Everyday companies try to create a vision that will lead them into the future but seldom does that vision ever impact the organization. The reason for this is that the vision is created by a few and never becomes a ‘shared vision’ of the entire organization.

If you've been in Project Management for any length of time, you will know that one of the most important elements in successfully delivering your project is your relationship with your team. Project methodologies, best practices and planning tools are certainly important and are needed for the delivery of successful projects. But they're only two pieces of the total puzzle. The third piece is...

Employees are an important stakeholder of any organization whether it is large or small. However, managers are often too busy with running the day to day operations of the company that little, if any, time is spent on a motivation strategy. This is unfortunate because a high performance work team is actually an easy goal to achieve.

There is a huge value in accepting help in your business, to build your own capacity as well as growing your team too. And often, when we are given a compliment, or someone says 'Thank you', we feel it is polite to gently decline. We say things like 'It's nothing' or 'No, no - it was all you'. As part of a business transaction I've been involved in, which has not gone that well and one which I...

The influencing is a process, when you convince other person to change their attitudes or / and relations, belief or conduct. There are many methods to make it work, but they usually get in one of six categories, each of which administers by the basic psychological principle. These principles: a succession, interchange, social responsibility, conformity, sympathy and deficiency.

In order to gain a competitive advantage, companies need to make the most of their current resources. This is especially true of small businesses. However, this can be an involved process, and keeping an in-house team can be costly. Pro IT service providers supply solutions when they are needed, by applying their experience and extensive resources to work to the appropriate scale.